Angels On Duty Safety Tips
At Angels On Duty, we prioritize your comfort and safety above all else. Recognizing that having a caregiver in your home can sometimes feel intrusive, we have assembled essential safety tips to ensure a smooth and positive experience.
Ensuring Safety and Comfort
- Background Checks: All employees undergo thorough background checks, including employment references, drug screening, and criminal checks.
- Insurance and Bonding: We are fully insured and bonded, providing peace of mind.
- Emergency Protocols: Caregivers are trained to handle emergencies by calling 911 and notifying supervisors.
- Medication Management: LPNs and RNs can administer medications; nurse aides remind patients to take their medications.
- Financial Safety: Caregivers are not permitted to handle financial matters or use ATM cards.
Common Situations and Responses
- An emergency occurs
Response: Your Angel will call 911. - Your condition changes
Response: Your Angel will call the Angels On Duty Supervisor. - You need pain medication
Response: Your Angel will notify the office; LPNs and RNs may administer your medications, but nurse aides can only remind patients to take their medications. - You wish to tip an employee
Response: Thanks, but our Angels are not permitted to accept tips. Small gifts are not necessary, but gifts valued $20 or less are allowed. - You need financial assistance
Response: Our Angels may not assist with your financial matters; please discuss these with your family. - You need cash
Response: Your Angel is not permitted to use your ATM card. Please do not share your PIN number with anyone other than family members. - You need help with errands
Response: Your Angel will run the errand and return with your receipt and change. - You wish to give your house key to the employee
Response: We have a hidden key policy, so there is no need to give your house key to your Angel. - You would like to go out in your car
Response: Your Angel may not drive you unless a transportation agreement has been obtained by the Supervisor.
For any concerns or unforeseen situations, please contact an Angels On Duty supervisor.
Contact Us
For more information or to discuss any concerns, please feel free to speak with a Supervisor at Angels On Duty Inc.